Made for operators, by operators.

JP, Slerp’s CEO and founder, previously co-founded the bakery brand Crosstown, where he built the first version of Slerp to take orders direct for his own business. Ten years on, Slerp partners with brands all across the UK, enabling them with branded ordering, delivery, loyalty and the tools to keep customers coming back.

Your direct ordering partner. A solution to reduce your dependency on marketplaces.

Our platform powers fully branded online ordering, on web and app, built to put your business in control and arm you with more margin and all the data. Whether it’s delivery, click and collect or catering, Slerp gives your customers the same seamless experience marketplaces offer, but with your brand front and centre.

With direct delivery integrations, customer support, loyalty and CRM built in, you own the relationship, the data and the growth. We enable you with a direct channel you control, running alongside the marketplaces you already use.

Slerp powers branded online ordering for restaurants, bakeries, QSRs and takeaways.

  • Web and app ordering, under your brand
  • Delivery, click and collect and catering
  • Delivery and customer support, built in
  • Loyalty and CRM to grow your customer base

It began with diversification, delivery (& doughnuts).

In 2013, JP was formulating his plan to bring Crosstown to market. It started with sourdough doughnuts at market stalls, then grew to 15 shops and a fleet of food trucks across London.

Crosstown was one of the first brands on Deliveroo and one of the first brands on Uber Eats. JP got first-hand exposure to the marketplaces, and believed the trend of digital ordering and delivery was here to stay.

As Crosstown scaled, it became obvious that establishing its own online ordering channel was the next move.

In 2015, JP spent months talking to agencies who built on Shopify, WooCommerce, Magento and Squarespace: ecommerce solutions built for retail, not for restaurants or bakeries. It became obvious that the existing systems weren’t built to handle a multi-site food business, with different menus per shop, click and collect, on-demand delivery and pre-orders.

In 2016, the first version of Slerp went live to fill the gap: a dedicated online ordering solution for hospitality. It powered Crosstown’s direct ordering channel, and the orders grew rapidly, alongside the marketplaces. Four years later, Slerp opened its doors to other businesses.

Ten years. First to every delivery fleet.

When the UK’s biggest courier fleets opened up to direct ordering, they launched with Slerp first.

  1. The first version of Slerp, and Stuart’s first global integration

  2. First Uber Direct integration in the UK

  3. First direct ordering platform on Deliveroo Express

  4. First direct ordering platform on Just Eat couriers

Own the customer. Handle the complexity.

Who owns the customer?

Owns the customer
The brand
Built for
Hospitality: delivery, catering, multi-site, live support

The brand owns every guest.

The brand owns the customerThe platform owns the customer SimpleHospitality complexity POS orderingRetail ecommerceMarketplacesSlerp

Why we exist. How we work.

We exist to give power back to restaurants, bakeries and takeaways. Those who serve their communities deserve a direct channel of their own, next to the marketplaces, and the tools to thrive on their own terms.

Always on the restaurant’s sideWe’ll never become a marketplace.
Focus over fluffWe do one thing exceptionally well: direct online ordering.
Built by people who get itMany of us come from hospitality. We design with empathy and fight for operators.
Trust is everythingWe serve so well that restaurants recommend us to their peers.

From one brilliant site to national groups.

Local heroes

A single site with loyal regulars. Its own brand, its own customers, delivery handled.

Chatsworth BakehousePoor BoysHarley’s

Growing groups

Opening sites, launching an app or adding catering, all on the same platform.

Burger & BeyondLa MaritxuProvenance Village ButcherSourdough Sophia

Multi-site groups

Every site under one login, with per-site settings and monthly performance dashboards.

Zia LuciaB BagelCiverinosOttolenghi

Slerp by the numbers

Real usage, real outcomes, from orders to loyalty.

1m+Orders processed
1,000+Restaurants served
16Languages spoken
100+Apps created
96%CSAT score
500k+Loyalty cards
10m+Loyalty points earned
7×Converting checkout

Hear from our partners

Watch Ryan O’Flynn
What I love about Slerp is the customers are ours. They order through our app, our site, all powered by Slerp. We can engage, communicate, and extend hospitality virtually.
Ryan O’Flynn, Founder, Detroit Pizza
Web and app orderingLoyalty and rewardsClick and collectOn-demand deliveryCatering at scaleCRM
Watch Lucia Fisher
One of the biggest benefits for us is delivery. We don’t have to worry about drivers. Slerp’s 24/7 support team is always there, ready to help. It gives us peace of mind and lets us focus on making our cheesecakes.
Lucia Fisher, Founder, La Maritxu
Web and app orderingLoyalty and rewardsClick and collectProduction toolkitOn-demand deliveryCatering at scaleCRM

New to taking orders direct? What is direct ordering?

Ready to see Slerp in action?

Book a walkthrough and see how Slerp works with your setup.

No commitment · Free setup walkthrough