Ordering and food delivery for hospitality and restaurants

End-to-end ordering and delivery
Scale your direct orders and delivery with ease.
Utilise integrated delivery partners, or use your own drivers.
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Carry on doing what you do. Customer service is first rate!
allpress
There is nothing to improve on!! Everything is just spot on!
allpress
Always great service and always super fast delivery.
allpress
Every step I was informed and tracked the delivery bike.
allpress
The scalable solution
to deliver to your customers with ease
Drive repeat orders directly, and provide an on-brand customer experience through the #1 order and delivery platform.
A complete end-to-end order, payments and delivery solution.
Provide your customers with a direct D2C channel ordering experience.
Direct ordering provided with live delivery tracking and live customer support.
Unlock repeat business through first-party data and insights.
Delivery at scale, made simple
Don’t be reliant on third-party channels to do delivery.
Our award-winning platform includes Dispatch, our in-house delivery connector that seamlessly provides you access to a host of providers to scale your d2c ordering and delivery channel. When an order is placed on your website, Dispatch will:
  • Automatically assign the appropriate driver and vehicle for pick-up.
  • Notify customers with real-time tracking and updates.
  • Process and manage all invoices from couriers.
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A checkout, worth checking out
Don’t settle for a generic user experience that is not on-brand.
Drive direct engagement by offering a fully customizable and branded online ordering experience that converts customers. Slerp seamlessly integrates with your existing website, Google Business Profile and social media profiles. With Slerp, you can:
  • Control every setting and configuration by location and order type.
  • Ensure larger vehicles are assigned for larger orders.
  • Customise your brand experience.
  • Define drive-time delivery zone.
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Serve your customers again, and again
Harness customer data – it’s yours.
With our granular transactional and customer data, you can design targeted campaigns and loyalty incentives that keep your customers happy and coming back directly for more. Utilise your data to:
  • Gain deep insights into customer preferences and ordering behaviour.
  • Personalise rewards and incentives that resonate with your customers.
  • Create marketing campaigns that boost customer retention and satisfaction.
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Live customer support with real-time tracking
We integrate directly with our courier partners to manage all deliveries end-to-end, allowing you to focus on what you do best—making great food. With Slerp, you benefit from:
  • Your customers receive real-time updates and can access live support whenever needed.
  • We handle all customer queries, providing you with valuable insights.
  • Our commitment to excellence is reflected in our CSAT score of 92%.
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The only direct ordering provider with live customer support
No more headaches trying to manage live deliveries at scale. We handle all of your customer’s delivery queries on your behalf.
How does Slerp work

Slerp is an online ordering platform designed specifically for the hospitality industry. We sit behind the scenes, powering your own branded checkout so that you can directly take orders from your customers whilst owning the data. Think of us as a Shopify for restaurants, with reliable and efficient delivery.

Slerp enables you to:

  • Create, manage, and customise your online ordering channel on web and via your own app.
  • Deliver efficiently to your customers with automatic courier assignment with courier partners such as Uber (we are the first UK platform partner), Stuart, and Addison Lee. We track and monitor all deliveries end-to-end and have the best-in-class customer support handling (92% CSAT score).
  • Accept a range of order types all from a single checkout, including Click & Collect, ASAP delivery, scheduled same-day delivery, and pre-orders such as larger catering orders for future days.
  • Grow your orders using customer data, loyalty programs, discounts and CRM, all from one platform.

For head office staff, all of Slerp’s features are accessed through one dashboard, which means you don’t have to log into multiple systems.

For on-premise staff, orders are received via our Partner App (IOS or Android) which operates very similar to marketplaces. We also integrate with the likes of Deliverect, Otter and Urban Piper (coming soon) if you prefer to not use our App.

Unlike marketplaces, you get to own your branded checkout, obtain rich customer data, and shape your customer experience using your own loyalty program and CRM. Marketplaces are also tightly coupled to on-demand delivery orders. With Slerp, you are open to a variety of order types that can be customized easily for each and every location. With our comparatively low commission structure, you also will be able to improve your margins and add more money to your pocket.

Typically we work with businesses that already have online ordering via marketplaces. This may be contributing anywhere between 10-80% of the total business turnover. Such businesses are looking to diversify their revenue streams, take back control, and make more margin.

We also have many businesses come to us who may be using an existing ordering solution that is not fit for purpose for their requirements. We work with businesses in many shapes and sizes – you may have 1 location, or you may be a multi-site franchised business with 150 locations. The Slerp platform is flexible to suit a variety of setup configurations.

Our pricing is transparent and on the Pricing page of our website. We earn as you earn ensuring we are completely aligned on growing your direct ordering channel. There are optional add-ons that can be used to compliment your setup depending on your requirements. Slerp is committed to help you to sell more efficiently and grow your online orders successfully. We take a low commission based on transactions and charge a low fee for optional add-ons.
No, you do not need a developer or designer to use Slerp. Our platform is designed to be intuitive and comes with a user-friendly guide to get you set up and transacting in as little as an hour. We also have an incredible growth team of former operators to help you grow your online orders.
Yes. Most of our partners use popular website builders such as Wix, WordPress, and Squarespace. You will just need to include order buttons and order links that point to your online ordering page. You also have the option to customize the domain name of your ordering channel to align with your website. See Crosstown as an example.
Case studies
See how our customers use Slerp to grow their revenue.

5 stars
“We worked really hard at the branding and the image, and with Slerp, you get to keep your own identity. You’re not just on an anonymous marketplace.”
Greg Boyce Co-founder, Dom’s Subs
Performance Highlights
  • 5X increase in sandwich orders within first 2 months of using Slerp.
  • Growth in large platter orders from a couple a month to a significant part of their business.
  • 50% of our revenue goes through Slerp.
View Case Study

5 stars
“At Detroit Pizza, selling directly to our customers isn’t just a strategy; it’s integral to our brand’s identity. We want to provide an unparalleled customer experience and ensure that we’re not just another face in the marketplace. Slerp has been pivotal in helping us achieve that. Their platform enables us to maintain direct relationships with our patrons, enhancing our customer service and distinguishing our brand in a crowded industry.”
Courtney Schmitke, Founder at Detroit Pizza
Performance Highlights
  • 5X growth in online ordering
  • 4x more repeat orders with loyalty programme
  • 3X growth in direct channel
  • 60% increase in revenue
View Case Study
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71 Fanshaw St, 2nd Floor
London N1 6LA
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