From signed up to selling direct.

What happens after you choose Slerp: we build your ordering with you, orders arrive like a marketplace, then we help you grow it.

Four stages, one team with you

  1. 1OnboardingDay 1 to day 10
    Onboarding · Day 1 to day 10

    We build it with you

    Working with our team for onboarding, you get a fully branded ordering experience for your website, and your own app if you choose.

    • Every location set up with your menus, opening hours, delivery zones and branding, by our team
    • Web ordering live in days: Harley’s launched in 48 hours, Zia Lucia in 10 days across 9 locations
    • Your branded app published and ready to download in about three to four weeks
  2. 2LaunchingFrom day one
    Launching · From day one

    Direct channel on, orders in

    Keep your current operations. Receive and track orders the way you already do, on the Partner App or straight into your POS.

    • Slerp enables delivery, with direct courier access to Deliveroo Express, Uber Direct, Just Eat Go and others
    • Our live ops team handles delivery issues and customer support, 7 days a week
    • Courier billing and reconciliation handled for you
  3. 3Driving momentumThe first 30 days
    Driving momentum · The first 30 days

    A fast start

    Promote your direct channel with our proven playbook. The simple things, done well, work best.

    • Your team tells customers about your direct channel or app, where they get rewards and the best price
    • Flyers in every bag, and posts on your Google Business Profile
    • Match your in-store prices, so ordering direct is the obvious choice
  4. 4GrowingMonth two onwards
    Growing · Month two onwards

    Bring them back, and grow

    Engage your customers with loyalty and CRM, then make small tweaks based on what the data shows. Get introduced to your dedicated account manager.

    • Loyalty, wallet passes and rewards you control
    • Email, SMS and push campaigns on a customer list you own
    • Dashboards that show what’s working, site by site

Every delivery order, handled

From the moment you go live, Slerp books the right courier for each delivery order, and our team supports you and your customers.

Every order
Click and collectReady 12:15
Collected from your counter
Same-dayASAP, 18:40
CateringThu 11:30
Pre-orderFri 12:00
DispatchWaiting for an order
  • Uber Direct
  • Deliveroo Express
  • Just Eat Go
  • Stuart
  • Genii
  • Gophr
  • Pedal Me
  • Pedivan
  • Addison Lee

How Slerp works, questions answered

How long does it take to go live?

We move at your pace, but onboarding should never take longer than 30 days. Web ordering can be live in a matter of days. Harley’s launched in 48 hours, and Zia Lucia went live in 10 days across 9 locations. A branded app typically takes three to four weeks, including App Store review.

Who builds it?

Our team, with you. We set up your menu, opening hours, ordering rules and delivery zones, apply your branding and walk you through go-live, so you know how everything works. Our back end is intuitive and easy to understand: you don’t need any technical know-how.

Do I need to change my POS?

No. Slerp works with your POS, directly integrated or through Stream, Deliverect or Urban Piper, or on its own with a tablet and printer. You can push your menu from your POS to Slerp, and orders that come in go straight to your POS.

Do I need my own drivers?

No. Slerp Dispatch, a product only Slerp has, gives you access to couriers from Deliveroo, Uber and Just Eat, plus cargo bikes, cars and vans for larger orders, and our team supports every delivery, 7 days a week.

How do I get direct orders?

We’ve worked with many brands and been operators ourselves, so you get the best practices to establish your direct channel and drive orders. The good news is that our playbook is easy to follow and needs no technical skill. Driving customer awareness is the key, and we show you how.

What does it cost?

There are different plans depending on what you need. We charge a monthly fee per location. Book a call and we’ll talk you through it.

Ready to get started?

Book a walkthrough and we’ll show you what your first 30 days would look like.

No commitment · Free setup walkthrough