Product update

Reading Time: 3 minutes

We’re pretty proud of our product and all its capabilities. But that doesn’t mean we’re not still looking to develop and improve. Sometimes it truly is the little things that make the difference, so here is our latest product update! Have a look at some of the latest things we’ve been working on to improve both you and your customers’ experience!

DISPATCH

Delivery tracking

There is something wholeheartedly satisfying about watching your food’s journey from the restaurant to your doorstep. This is something that customers have come to expect thanks to Marketplaces. But from a practical side, it’s actually helpful for the customer to be able to see what stage their order is at. Tracking manages customer expectation when it comes to arrival times and reduces any need for support if an order were to be delayed.

This new update is optimised for mobile as well as desktop use. Users can now track couriers as they arrive at your venue to pick up the customers order and as they deliver the food to their doorstep.

APP

Saved addresses 

Simple but effective – customers can now save their favourite delivery addresses. We back our checkout experience as one of the speediest and best in the industry, this update simply makes it easier and quicker for the customer to order from you.

CHECKOUT

Instagram integration

Instagram shopping is one of the latest trends in E-Commerce. It’s a really quick way for customers to order from you. Now, integrating with instagram is easier than ever. We can guide you through the process. Get in touch to set it up today.

PARTNER APP

Multiple locations

Partners can now view and take orders from multiple stores at once all with one tablet. Using the same process as a single store, you simply now have the option to select more than one if needed. Which means partners can view and take orders from multiple stores at once. You can also change inventory stock based on products labelled by store name.

 

This is perfect for those using different stores to vary delivery radius or product inventory. As well as dark kitchens who have multiple brands they need to run.

CONTROLS

Products and modifiers by fulfilment type

Partners can now adjust a product or modifier’s availability based on how the customer orders. For example, a customer might be able to order something off the menu on premise but it might not be available for delivery. Meaning partners can manage their stocks better.

Existing products or modifiers can be configured in the “Edit Product” or “Edit Modifier” modal. The same options are available when creating a new product or modifier.

Nearly all of these updates are ready and waiting for you in the back end of your online store, but as always, if you have any questions or need any support, we’re here! Not a Slerp partner but like the sound of it? Get in touch today and start your D2C journey.

Subscribe

By providing your email, you indicate you have read and understood our Privacy Policy.

Subscribe to the Slerp blog to receive the latest posts, updates and news on online ordering for hospitality.