Karma Cans
Two sisters. A basement kitchen. Five pounds. One customer. This was the starting point for Karma Cans, the London-based corporate and events catering company that has taken the city by storm, now delivering over 1000 meals every day.
With a focus on community and sustainability, Karma Cans is a health-conscious brand that is a masterclass in scaling and catering.
- Manual errors in orders due to unprecedented growth led to improper management
- Inefficient order management as manually updating volumes and details consumed significant time
- Lack of self-service options complicated the customer onboarding process and journey
- Automated order planning and packaging slips streamlined the process and reduced manual errors through Slerp Composer
- Enhanced client onboarding and self-service options facilitated a new onboarding experience, allowing the Karma team to focus on food
- Customised rate cards and delivery radiuses provided tailored offers for corporate customers, encouraging return visits
- Integrating Slerp Composer improved operational efficiency by automating production schedules, packing slips, and delivery exports for all orders
The implementation of Slerp brought transformative improvements to Karma Cans, optimising their catering operations and boosting efficiency. With Slerp’s automated systems, manual errors in catering orders were completely eliminated, ensuring precision in order fulfilment. This integration also led to a remarkable zero refund rate, reflecting the platform’s success. Additionally, system automation saved the team over 30 hours each month, allowing them to focus on other critical areas of the business.
- 0% refund rate
- 30+ hours saved per month
- 100% customised rate cards
