SLERP FAQ

Frequently asked questions
Find answers to common questions about getting started, features, and support
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FAQ

We are founded by ex-operators who have started and scaled multi-site concepts. We come from the sector and have been on your side of the fence. Mixed together with leading technical expertise, you benefit from a constantly updated platform built to drive meaningful volume. You can compare us to our peers here to see if we fit the bill.

We are headquartered in Shoreditch, London.

SLerp is an online ordering solution for every restaurant size.

Delivery, catering, loyalty, web ordering, app, click & collect in one platform. Slerp upgrades your online ordering capability with a consolidated system. No need for multiple fragmented systems (i.e. a separate loyalty system, a separate provider for couriers). It’s one platform designed for you to grow.

We have a dedicated onboarding team that hand-holds and guides you through the entire process. Smaller operators can be live and trading in days. If you are a mid-market brand with franchisees, we have a process to ensure they are bought in and trained for maximum impact.

The platform takes a range of order types all from a single checkout:

Including Click & Collect, ASAP delivery, scheduled same-day delivery, and pre-orders such as larger catering orders for future days.

Slerp integrates with the likes of Deliverect, Otter and Urban Piper

Unlike marketplaces, you get to own your branded checkout, obtain rich customer data, and shape your customer experience using your own loyalty program and CRM. Marketplaces are also tightly coupled to on-demand delivery orders. With Slerp, you are open to a variety of order types that can be customized easily for each and every location. With our comparatively low commission structure, you also will be able to improve your margins and add more money to your pocket.

No developer needed. Our platform is designed to be intuitive and comes with a user-friendly guide to get you set up and transacting in as little as an hour. We also have an incredible growth team of former operators to help you grow your online orders.

Yes. Most of our partners use popular website builders such as Wix, WordPress, and Squarespace. You will just need to include an order button that points to your online ordering page. You also have the option to customise the domain name of your ordering channel to align with your website.