Overview
What’s in the September 2025 update
This update introduces Dispatch Self-Serve: a new way to book and manage deliveries directly in Slerp Controls – even for orders that don’t go through your Slerp shop.
You already use Slerp Dispatch to power delivery for your online orders. Now, you can use the same trusted couriers for stock moves, catering, events, press drops and campaign activity, without extra tools or manual work.
Delivery network
What is Slerp Dispatch?
As a Slerp partner, you already have access to the UK’s leading last-mile couriers to deliver to your customers for all Slerp orders.
From on-demand delivery through to large catering orders, Slerp Dispatch helps you scale with fast, reliable logistics – with live ops support and end-customer support included.
The impact: one logistics layer for your direct orders, backed by courier and customer support.
New feature
Introducing Dispatch Self-Serve
One of the most requested features has been the ability to book couriers for non-Slerp orders – things like internal stock movements, event logistics or marketing drops.
This is now available for everyone directly from your Controls > Dispatch dashboard. If you can describe the pick-up and drop-off, you can send it using Slerp Dispatch.
.png)
Use Dispatch Self-Serve to:
Dispatch Self-Serve is designed for all of the deliveries you usually manage outside the platform:
- Move stock between locations
- Organise catering & event logistics
- Handle press drops or corporate gifting
- Send marketing & campaign drops
.png)
Booking a driver takes seconds
We’ve kept the booking flow simple so your team can arrange deliveries in a few clicks:
- Open Dispatch in Slerp Controls
- Add your pick-up and drop-off requirements
- Confirm the booking, track in real time – and you’re done
The impact: a simple, repeatable process your team can use for every kind of delivery.
Why it matters
One logistics layer for everything
Dispatch Self-Serve is available to use at no extra cost. Use it to centralise all your last-mile logistics instead of juggling multiple courier apps, email chains or manual spreadsheets.
Your operations team get a consistent way to book and track deliveries. Your guests and partners get the same reliable experience they already know from your Slerp-powered orders.
The impact: fewer tools, fewer manual processes and a clearer picture of delivery performance.
At a glance
Dispatch Self-Serve highlights
- Logistics Use Slerp’s courier network beyond Slerp orders
- Use cases Stock moves, catering & events, press & corporate drops
- Workflow Three-step booking flow directly in Slerp Controls
- Cost Available at no extra cost for partners
- Availability Live now in Controls for all Dispatch users
“Your guests don’t see the difference between an ‘online order’ delivery and an ‘internal logistics’ delivery – they just expect it to work. Dispatch Self-Serve brings all of that into one workflow.”
Slerp product team
