Product updates

October 2026 Release 2026.10

App & Loyalty

Faster app, live loyalty balances, Q4 launches & Christmas pre-orders

A faster branded app and live loyalty balances this month, with checkout customisation, loyalty multipliers and Leat rewards launching in Q4 – plus how to get set for Christmas pre-orders.

• Faster-installing native app rolling out, plus live loyalty balances and full loyalty exports.
• Checkout customisation, double points multipliers and Leat reward redemption launching in Q4.
• Special availability, cut-off times and capacity rules to set up Christmas pre-orders.

September 2026 Release 2026.09

App & Loyalty

App Designer, loyalty QR sign-ups, webhooks & WiFi printing

A big upgrade to App Designer, loyalty sign-ups at your counter, custom webhooks for your order data and WiFi printing in the Partner App – plus Leat now onboarding partners.

• App Designer live for full, instant customisation of your app home screen.
• Loyalty QR code turns walk-ins into members, straight into Apple & Google Wallet.
• Custom webhooks via Zapier or n8n, and WiFi & Ethernet printing in Partner App 2.9.107.

August 2026 Release 2026.08

Checkout & Delivery

Shop page layouts, product cut-offs, Lightspeed & Just Eat couriers

Design your own shop page in Controls, set cut-off times per product, get more control for Lightspeed – and Just Eat couriers are now live across all your locations.

• Self-serve shop page layouts, including a new image-led block view.
• Product-level cut-off times for precise pre-order control, right down to the dish.
• Lightspeed menu mapping and order buffers, plus Just Eat couriers live in Dispatch.

July 2026 Release 2026.07

Loyalty & Ops

Lightspeed Loyalty, capacity rules & private stores

Your Slerp loyalty programme now works inside Lightspeed, capacity rules go all the way down to a single item, and you can run private, link-only stores.

• Lightspeed Loyalty live – earn and redeem at the till, at no extra cost.
• Capacity limits by category, product, modifier group or modifier per timeslot.
• Private, link-only stores for wholesale or venue-specific QR ordering.

June 2026 Release 2026.06

Loyalty & Integrations

Location notifications, loyalty reporting, Shipday self-serve & Stream

Wallet Pass Location Notifications are live, loyalty reporting splits by channel, Shipday goes fully self-serve – plus new options for Stream and Cybake partners.

• Automatic Wallet Pass push notifications when loyal customers are nearby.
• Loyalty reporting split by online and in-store, plus card header display options.
• Shipday self-serve in Controls, Stream pre-order menus and a Cybake export in Composer.

May 2026 Release 2026.05

Loyalty & Checkout

Wallet Pass, Map Designer, product prep times & Shipday

On-premise loyalty straight from customers’ phones, full control over your checkout map, product-level prep times for everyone – plus Shipday now onboarding new partners and JET Go on the way.

• Wallet Pass live for on-premise loyalty via Apple & Google Wallet with QR scan-at-till.
• Map Designer for branded checkout maps and product-level prep times for sharper kitchen flow.
• Shipday integration open for signups, plus JET Go and an app homepage revamp coming soon.

March 2026 Release 2026.03

Operations & App

Availability groups, app improvements & loyalty passes ahead

Product availability groups let you toggle multiple items out of stock at once, app improvements sharpen the customer experience, and Lightspeed K-Series continues onboarding – plus loyalty in Wallets and ultra-fast pages launching in April.

• Availability groups for batch stock updates from Controls or the Partner App.
• Sharper product images and improved Apple Pay across the branded app.
• Loyalty in Apple & Google Wallets, ultra-fast pages, and Shipday integration coming soon.

February 2026 Release 2026.02

POS & Delivery

Lightspeed beta, expanded couriers & faster pages ahead

The Lightspeed K-Series integration enters beta, Dispatch gains new courier partners, and Controls gets easier to use – plus what’s coming for loyalty, performance and branding.

• Lightspeed K-Series integration now in beta with menu sync and order push.
• Gophr & PedalMe added to Dispatch, plus stability fixes across all couriers.
• Controls improvements, Apple & Google Wallet loyalty cards and ultra fast pages coming soon.

January 2026 Release 2026.01

Dispatch & Loyalty

Dispatch, loyalty, QR codes & invoicing

Courier waiting fee updates, 3S POS loyalty is live, QR code redemption at checkout, and invoices now in Controls – smoother ops at scale.

• Automatic courier waiting fees with clear documentation and cost guidance.
• 3S POS loyalty integration live for earn & redeem at till, plus QR code redemption coming soon.
• Invoices and receipts now accessible in Controls, Lightspeed K-Series integration in progress.

December 2025 Release 2025.12

Ordering & Ops

Fulfilment, festive hours, POS & invoicing

A clearer menu fulfilment toggle, better Partner app dockets, special opening hours and upcoming POS and invoicing improvements.

• New menu toggle for delivery, collection and time slots.
• Driver ETAs on Partner app dockets and 10-minute pickup slots.
• Special opening hours, POS integrations and clearer VAT receipts.

November 2025 Release 2025.11

Ordering & UX

Cart, upsells, Deliveroo Express & Christmas tools

New always-visible cart, smart upsell step, Deliveroo Express integration and tools to manage Christmas menus and advance orders.

• Always-visible cart with instant quantity edits and live loyalty rewards preview.
• Smart upsell step before checkout with up to five suggested items.
• Deliveroo Express, special availabilities and category cut-offs for festive and catering menus.

September 2025 Release 2025.09

Delivery & Ops

Dispatch Self-Serve for last-mile logistics

Book and manage deliveries directly in Slerp Controls – even for non-Slerp orders – using the same courier network you trust.

• Dispatch Self-Serve for stock moves, catering, events and campaigns.
• Use the Slerp courier network for non-Slerp orders with simple booking flow.
• One place to book, track and manage last-mile logistics at no extra cost.

August 2025 Release 2025.08

Integrations & Ops

3S POS, faster checkout & smarter delivery comms

Five improvements that save time, reduce errors and keep guests informed – including a new 3S POS integration and a smoother checkout flow.

• New 3S POS integration with online orders sent automatically into EPOS.
• Faster, cleaner checkout with collapsible sections and consistent inputs.
• Clearer delivery comms, franchise payout reporting and a map on the Browse page.

July 2025 Release 2025.07

Ordering & UX

Discounts, smarter Controls & app upgrades

Eye-catching discount stickers, a cleaner Controls dashboard, instant ‘Ready for Collection’ SMS and enhancements to the fully branded Slerp app to help you convert more orders with less effort.

• New discount stickers on shop and product pages for fixed and percentage offers.
• Simpler Controls navigation with clearer roles, layout and menu behaviour.
• ‘Ready for Collection’ SMS for pickup orders plus dietary tags across App & Web.

June 2025 Release 2025.06

Delivery & Ops

Prompts, Dynamic Prep Times & dispatch pilot

A new Prompts bar for offers, Dynamic Prep Times for busy peaks, an inter-site dispatch pilot and fresh D2C insights to help you control service and growth in one place.

• Prompts bar at the top of your shop to spotlight automatic discounts and offers.
• Dynamic Prep Times that scale with basket value for calmer peak service.
• Dispatch pilot for inter-site moves plus the State of D2C in Hospitality 2025 report.