The Challenge
Les Filles, a modern eatery known for its stylish interiors and vibrant menu, was growing fast—but their online ordering setup wasn’t keeping up.
❌ Sky-High Commission Fees – With Deliveroo taking close to 40% per order, margins were being crushed.
❌ Unsustainable Delivery Strategy – They were fulfilling orders just to boost brand awareness, not profits.
❌ No Direct Channel – Before switching to Slerp, Les Filles had no direct-to-consumer ordering platform.
❌ Disjointed Tech Stack – Managing integrations between many systems was clunky and costly.
Why Les Filles chose Slerp
After being introduced by a trusted contact, the team made the switch to Slerp—and immediately saw the benefits:
✔️ 0% commission model – Unlike third party marketplaces, Slerp doesn’t take a cut, allowing Les Filles to keep more of their revenue.
✔️ £90/Month Savings – By using Slerp Order Manager, they eliminated the need for third-party middleware.
✔️ Seamless Integration Potential – Slerp’s ability to integrate with systems like Toast and Stream offered a more connected experience.
✔️ Growth Focus – With flyers in delivery bags and new social media support, they’re steadily building their own customer base.
Transitioning to Slerp
📢 Marketing Push – Les Filles started including flyers in every order and posting about their direct channel on Instagram.
👩🏽💻 New Marketing Help – A social media specialist has been brought in to improve visibility and customer engagement.
The Impact of Slerp
Les Filles is now laying the foundation for a more profitable, brand-owned direct model.
💸 Direct orders = better margins – They’re no longer sacrificing revenue just to be seen.
💬 Responsive Support – From setup to ongoing troubleshooting, the Slerp team has been there every step of the way—even in person.
📈 New Revenue Channel – With no additional cost per order, Slerp has opened up a low-risk, high-reward avenue for growth.
Are you tired of paying 30-40% commission just to stay visible?
Take control like Les Filles and start building your own direct ordering channel with Slerp.
