Yes, we can manage the delivery process end to end. Our partners get
exclusive delivery rates and a seamless service with live support from 7am – midnight. We
collaborate with courier partners such as Uber, Stuart, and Addison Lee for same-day or
future deliveries. However, if you have your own delivery drivers you can still use
Slerp to accept online orders and sell directly to your customers.
How much does it cost to use Slerp?
We take a low commission fee for every transaction, starting from
8.5% for managed delivery. Get in touch with us for more information on pricing that is
right for your restaurant.
Do you support customer queries?
Yes, we provide end-customer support for delivery orders booked
through our own dispatch platform. Customers can access support via a Live Chat button
in their order confirmation email. Our team assists with various issues, including
order status checks, delivery problems, and quality concerns
How long does it take to set up my online channel?
Setting up your online ordering channel takes on average 1 – 4 hours.
Once you receive login details from us, you can create your online ordering channel as
quickly as you wish. We recommend starting with a small product list to go live
quickly, as you can add more products later.
Can I customise my online ordering channel to align with my
brand?
Yes, you can customise your online ordering portal to match your
brand’s look and feel, ensuring a seamless customer experience.
Do I get my customer data?
Yes, you have full access to your customer data. This allows you to
build direct relationships with your customers and use the data for marketing and
loyalty programs.
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