Loyalty
Lightspeed Loyalty is liveLive
If you run Lightspeed at your tills, your Slerp loyalty programme now works inside the POS. Once your Slerp space and stores are connected to Lightspeed in Controls, your team can scan a customer’s QR code or enter their email to award points and redeem rewards.
That means customers earn and spend the same way online and in store, with one source of truth for points and rewards. Nothing separate to reconcile, every in-store order counts towards loyalty, and it’s included at no extra cost.
One setup tip: give each loyalty reward a SKU in Controls so it can be matched at the till. You’ll find the new SKU field on each reward.
One loyalty programme everywhere your customers buy: online, in the app and at the counter.More menu and timing controlLive
Two more enhancements are now live: separate same-day and pre-order menus per store (use the same menu for both if you prefer), and configurable order buffering, so pre-orders no longer print at the till the moment they land. You can set the buffer for both same-day and pre-orders, with auto-accept available for a smoother experience. ASAP orders always send straight away.