Updated 30 September 2026
Just Eat Partner Hub (once called Partner Centre, and still known to most people as Just Eat Hub) is where Just Eat restaurant partners manage orders, menus, invoices and offers. If you’re here to log in, the link is just below. If you’re here because the commission bill keeps growing, skip to the second half.
How to log in to Just Eat Partner Hub
- On a computer, go to partner-centre.just-eat.co.uk.
- On your phone, download the Just Eat Takeaway Partner Hub app from the App Store or Google Play.
- Sign in with the username and password you created when your account was set up. Forgotten your password? Use the reset option on the login screen.
Partner Hub is run by Just Eat, not Slerp, so we can’t reset or unlock Hub accounts. For that, go to Just Eat directly.
Can’t log in? Common fixes
- The reset email never arrives. Check spam, and check you’re using the email the account was set up with. For groups, that’s often a head office address rather than the site’s own.
- Wrong app. The customer Just Eat app and the partner app are different. You need the Partner Hub app.
- Still stuck. Just Eat’s partner help pages are at partnerinfo.just-eat.co.uk.
What you can do in Partner Hub
- Orders: see and manage incoming orders.
- Menu: update dishes, prices and availability.
- Invoices: check and download invoices.
- Insights: sales and performance.
- Offers: promotions to bring in more orders.
Partner Hub handles the admin well. What it can’t change is the deal underneath it.
The limitations of using the Just Eat Hub
Despite its functionality, the Just Eat Hub has notable drawbacks:
High commission fees
Just Eat charges commission rates as high as 30% per order, significantly reducing your profits. Over time, these fees can become a substantial burden for your business.
Limited brand control
When you rely on Just Eat, your restaurant is presented within their platform, leaving little room for custom branding. This makes it harder to create a unique experience that reflects your restaurant’s identity.
Lack of customer data
Just Eat doesn’t share valuable customer data, such as email addresses or order histories, with its partners. Without this data, it’s challenging to build loyalty programs, create targeted marketing campaigns, or truly understand your customers’ preferences.
Dependency on Just Eat
Operating through the Just Eat Hub means your business depends heavily on their platform. Changes to their terms, pricing, or policies could have a direct and potentially negative impact on your operations.
Why Slerp is a better alternative to the Just Eat Hub
While the Just Eat Hub provides basic tools for managing your Just Eat account, Slerp offers a solution that allows you to take full control of your online ordering process. With Slerp, you can create a branded, direct-to-consumer (DTC) ordering platform that puts your restaurant in charge.
Here’s how Slerp compares to the partner hub just eat takeaway:
| Feature | Just Eat Partner Hub | Slerp |
|---|---|---|
| Commissions | Up to 30% per order | Low or no commission |
| Customer Data | Not accessible | Full access to customer data |
| Branding | Limited to Just Eat’s app | Fully customisable storefront |
| Promotions | Restricted | Unlimited flexibility |
| Platform Dependency | Full reliance on Just Eat | Independent DTC platform |
Keep more of your revenue
With Slerp, you don’t lose a significant portion of your earnings to high commission fees. Retain more of your revenue and reinvest it into your business, whether it’s for marketing, hiring, or expanding your offerings.
Own your customer relationships
Slerp provides full access to customer data, enabling you to create tailored promotions, run effective loyalty programs, and develop personalised marketing campaigns based on customer preferences.
Build your brand
Slerp allows you to design a custom-branded storefront, ensuring that every aspect of the customer journey — from menu browsing to checkout — reflects your restaurant’s identity. This helps you stand out and strengthens your connection with your audience.
Full control over orders and promotions
Unlike the Just Eat Hub, Slerp gives you the freedom to set your prices, manage your menu, and create unlimited promotions. This flexibility empowers you to adapt to market trends, run seasonal campaigns, and offer exclusive deals to your customers.
Create an independent online channel
Slerp enables you to establish a direct-to-consumer channel, reducing reliance on third-party platforms like Just Eat. By owning your ordering process, you safeguard your business against policy changes and maintain greater stability.
Ready to take control of your online orders?
While the Just Eat Partner Hub provides some useful tools, it also comes with limitations that could hold your restaurant back. Slerp offers a profitable, customisable, and independent solution that allows you to grow your online ordering business on your own terms.
Interested in learning more? Contact us today for a free demo and see how Slerp can help you build a direct-to-consumer ordering platform that works for you.
