Overview
What’s in the June 2025 update
The June release focuses on helping you showcase offers more clearly, stay in control during busy periods, and explore new delivery options – backed up with fresh D2C market insight.
You’ll see a new Prompts section at the top of your shop to surface discounts and offers, Dynamic Prep Times to automatically adapt to large baskets, a dispatch pilot for moving products between locations, and a new State of D2C in Hospitality report for your leadership team.
Promotions & merchandising
Introducing Prompts: a smarter way to showcase discounts
We’ve introduced a new Prompts section at the top of your Slerp shop page to automatically highlight active automatic discounts and loyalty offers (starting with automatic discounts).
Prompts make your offers impossible to miss, nudging customers towards completing their order – and encouraging account creation where it matters.
.png)
What’s new
- A dedicated Prompts bar at the top of your shop page that highlights active automatic discounts.
- Prompts appear automatically whenever qualifying discounts are running – no extra set up needed.
- Messaging designed to guide customers towards sign-in or account creation when relevant.
What’s next
- Extended support for more offer types, including loyalty offers and additional promotion formats.
The impact: clearer offers, higher conversion and more customers choosing to sign in or create an account.
Operations & service
Smarter prep times for better control during busy periods
We’ve launched Dynamic Prep Times – a new way to manage large, on-demand orders without overwhelming the kitchen or service team.
Prep times now automatically adjust based on the value of the basket, giving your team more time to prepare complex orders and keeping customer expectations aligned with reality.
.png)
What’s new
- Dynamic rules that increase prep time automatically for higher-value baskets.
- More flexibility during peak periods – especially when large orders come in late.
- Clearer collection and delivery expectations for guests at checkout.
Benefits
- More time to prep large and complex orders.
- Fewer surprises for teams during peak periods.
- Happier guests thanks to realistic timings.
- Better control near closing time, when big orders can be most disruptive.
The impact: a calmer kitchen, smoother service and more accurate expectations for every order.
Logistics & delivery
Need to move products between sites? We’ve got a new solution
We’re preparing to launch a new dispatch product and we’re looking for partners to pilot it with us.
With this new feature, you’ll be able to book deliveries from one location to another, tapping into the multiple courier fleets already integrated with Slerp – ideal for moving stock, prep or finished goods between sites.
.gif)
Who this is for
- Multi-site operators moving products between locations.
- Brands that want more flexible local delivery options.
- Teams looking to standardise inter-site logistics through Slerp.
The impact: less manual coordination, more reliable inter-site moves and better use of your existing courier set up.
Interested in being a pilot partner? Get in touch with the Slerp team.
Resources
The State of D2C in Hospitality: 2025 report
Alongside this month’s product updates, we’ve released our latest research: The State of D2C in Hospitality: 2025.
We spoke to over 100 hospitality operators across the UK – from independents to multi-site groups – to understand how they’re thinking about growth, profitability and control in 2025.
.gif)
Inside the report
- How operators really feel about marketplace fees.
- Why customer data control is non-negotiable for growth.
- The continued rise of direct-to-consumer ordering.
- Where the smart money is going in 2025.
The impact: clearer benchmarks, stronger D2C business cases and more alignment across leadership teams.
Want the full picture? Get the full report
At a glance
June 2025 highlights
- Promotions New Prompts bar to highlight active automatic discounts & offers
- Prep times Dynamic Prep Times that scale with basket value
- Dispatch Pilot for inter-site deliveries using multiple courier fleets
- Insights New “State of D2C in Hospitality 2025” report for your team
- Availability Rolling out now for eligible Slerp partners
“From promotions to prep times and delivery logistics, every detail shapes the guest experience. These updates give you more control over how you sell, fulfil and grow – all in your brand.”
Slerp product team
